Agents
Agents do multi-step work for a brand. You start them where the work is: from a task, from the calendar, or by asking MX in a chat. Each run has its own page, linked from wherever it started, where you track it and approve or reject steps that need your sign-off.
Work that should happen on its own, like a weekly report, is an automation instead: set it up under Automations or on a brand’s Automations tab, with Have MX run a skill as what it does.
Run progress and approvals
Section titled “Run progress and approvals”A run’s page shows its progress (completed steps out of total) and a status:
- Pending - queued to start
- Running - in progress
- Needs Review - paused, waiting for you to approve or reject a step
- Complete - finished
- Failed - stopped with an error
- Canceled - stopped by someone
When a run is Needs Review, open it and choose to approve or reject the step. Rejecting lets you add feedback. You can also cancel a run that is still active.
Launching with input
Section titled “Launching with input”If an agent accepts input, starting it opens a Launch dialog. Add instructions in the text box (optional) and attach files if you want to give the run more to work with. You can upload files or pick existing brand files. When you are ready, launch the run from the dialog.